Deloitte goes all in on AI — despite having to issue a hefty refund for use of AI

Deloitte, the British multinational specialising in consulting and auditing services, recently announced an agreement to be considered “historic” in the field of artificial intelligence. The company, part of the Big Four and known as the world's largest professional services network in terms of revenue and number of employees, has signed an agreement with Anthropic, the US company responsible for the “Claude” family of LLM (Large Language Models).

The announcement of this particular decision came on the same day that it was revealed that Deloitte would be refunding a report commissioned by the government due to the presence of inaccurate information produced by artificial intelligence within it. The timing could not have been more peculiar, almost comical.

The collaboration with Anthropic was presented as a test, a referendum on its commitment to artificial intelligence, despite the fact that it is still struggling with the management and correct use of this technology.